Shipping policy

< Hong Kong and Macau Regions > Shipping Method: Once we have shipped the products you ordered, you will receive a message notification containing the tracking number (sent via WhatsApp +852 5181 6003). The shipping time and method will depend on your location. Shipping Fee, Delivery Time, and Arrangement: Orders with a total amount of HK$300 or more (based on the discounted price) will be eligible for free delivery. (Excluding outlying islands) For orders with a total amount less than HK$300 (based on the discounted price), customers need to pay a shipping fee of HK$30. After confirming successful payment, it generally takes 1-2 working days to process and ship standard orders, depending on stock availability. Under normal circumstances, the standard delivery service will arrive at the delivery address within 2-3 working days. For orders in remote areas of the Hong Kong Special Administrative Region, an additional 3-4 working days may be required for delivery. The general delivery time is from 9:00 am to 6:00 pm, Monday to Saturday. Couriers usually call the recipient before delivery to arrange for the receipt of the goods. Delivery service is not available on Sundays and public holidays. Change of Address: After the goods have been shipped, if you need to change the address, please contact the courier company directly for further arrangements. All related costs must be borne by the customer. If the customer is unable to receive the goods for personal reasons, please contact the courier company directly for arrangements. If delivery fails multiple times, your order may be canceled, and we may not provide a refund. < Other Regions > If you need to send items to regions other than Hong Kong or Macau, please check with Lanluis customer service (Whatsapp +852 5181 6003) before placing your order for shipping cost calculation and arrangements. *If you have any questions about shipping or need further assistance, you can contact us via WhatsApp: Click here. Our team will be happy to provide you with support and answers.